Wechat Customer Service Us

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Download this app from Microsoft Store for Windows 10. See screenshots, read the latest customer reviews, and compare ratings for WeChat For Windows. In most other cases (especially e-commerce cases), Service account is the right choice as it offers more visibility and features. The fact that the Service account appears as a friend is also particularly useful when sending order notifications and using the account for customer service purposes; Creating a WeChat Official Account. Oct 15, 2019 Some of our customer information and customer content are regularly overwritten, de-personalised and/or discarded. Disclaimer on Requests for data not held by WeChat International: From time to time, we receive Requests for disclosure of data which do not belong to and/or are not held by WeChat International but a separate entity.

Wechat

Tip: Web WeChat requires the use browser cookies to help you log in to allow the web application to function. More Information. WeChat Official Accounts Platform, provides the individual, businesses and organizations with a new service platform for business services and user management.

This may be caused by the following reasons:

1. You're using WeChat downloaded from unofficial channels.

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2. You're using an Android emulator ( such as Bluestack, Andy, Youwave ) or other non-official plugins to run WeChat.

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3. You've been reported for sending content containing lewd content, violent materials, scams, inappropriate rumors, or annoying ads.

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4. You are using a virtual phone number rather than a fixed phone number service for registering your account such as from Skype In, Google's Project Fi, Google Voice, Nexmo, etc. We suggest that you register using a different mobile phone number that is not provided by a virtual phone service.


If your account has been temporarily blocked.

Contact wechat customer support

Troubleshoot this problem by following the instructions when you try to log in. If you're unable to unblock your account, tap here.

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If your account has been permanently blocked.

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When your account has been permanently blocked due to a serious violation of the WECHAT TERMS OF SERVICE, we will restrict the use of the account and will not be able to unblock the account for you.

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If your WeChat Pay account still contains funds or other assets, WeChat will automatically open the assets entrance. You will still be able to log in to WeChat to withdraw funds from your Balance. However, because your account involves illegal operations, other features of the account will be restricted from using and we will be unable to release the restrictions. If you still need to use WeChat, we advise you to register for a new WeChat account and be sure to review and comply with the WECHAT TERMS OF SERVICE.