My Dropbox

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Dropbox is a service that keeps your files safe, synced, and easy to share. Connect to Dropbox to manage your files. You can perform various actions such as upload, update, get, and delete files in Dropbox. Dropbox Not Syncing. Among these Dropbox problems, stop syncing is the most annoying one.

Dropbox

To use Dropbox on dropbox.com, the Dropbox desktop app, or the Dropbox mobile app, you need to be signed in. If you don’t have an account yet, you can create one.

When you sign into the desktop app or mobile app on a device, that device is added to your device list in the security page of your account settings.

Sign into dropbox.com

Go to dropbox.com in a web browser. You’ll see options to sign in with your email and password, Google, or Apple. If you don’t have an account yet, click Sign up instead.

Sign into the desktop app

After you install the Dropbox desktop app, if you’re not signed in, you’ll be prompted to sign in as soon as you open it. You’ll see options to sign in with your email and password, Google, or Apple. If you don’t have an account yet, click Sign up instead.

If you’re signed into one account and have a linked account you’d like to sign into:

  1. Click the Account tab. Your linked account email will be displayed.
  2. Next to your linked account, click Sign in.

Sign into the mobile app

After you install the Dropbox mobile app, if you’re not signed in, you’ll be prompted to sign in as soon as you open it. You’ll see options to sign in with your email and password, Google, or Apple. If you don’t have an account yet, click Sign up instead.

If you’re signed into one account and have a linked account you’d like to sign into:

  1. Open the Dropbox mobile app.
  2. Tap the menu icon (Android) or the gear icon for (iPhone/iPad). Your linked account will be displayed there.
  3. Under your linked account, tap Sign in.

Sign out of dropbox.com

On dropbox.com, click your avatar (profile picture or initials) and click Sign out.

Sign out of the desktop app

Dropbox Pro

  1. Click the Account tab.
  2. Click Sign out.
    • If you have linked accounts, click Sign out next to the account you’d like to sign out of. The accounts will remain linked and the other account will stay signed in.
  3. Click Sign out again to confirm.

My Dropbox

Sign out of the mobile app

My Dropbox Won't Sync

  1. Open the Dropbox mobile app.
  2. Tap the menu icon (Android) or the gear icon (iPhone/iPad).
    • If you have linked accounts, you must be in the mobile settings of the account you’d like to sign out of. If not, switch accounts.
  3. Tap Sign Out From This Dropbox.