My Dropbox Is Not Syncing

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We are currently using AlwaysUp for one of our customers to run Dropbox (inside a terminal server). Lately we have been having an issue where items stop syncing to Dropbox however AlwaysUp says the state is running. In order to get this working again we need to restart the Dropbox service using AlwaysUp. Any support would be appreciated.
  1. Dropbox Sync App
  2. Dropbox Stops Syncing

No worries—all is not lost. Earlier versions of your files are backed up for 30 days—or as many as 180 days for Dropbox Business users—so you can always recover an earlier version of your file sync. Get offline access on all your devices. Why is my Dropbox not syncing? How can I fix Dropbox sync issues quickly? —A user from dropboxforum. Besides the situation mentioned by the user above, you may likely meet other Dropbox sync issues on your computer, phone, tablet or online Dropbox. Dropbox relies on an unrestricted Internet connection to sync your files to the cloud and its. Mar 16, 2020 What Causes Dropbox to not Sync on Windows 10? Solution 1: Configuration of Settings and Upgrading Your account. Before we start configuring files and settings, you. Solution 2: Renaming the Files. While trying to sync files you may see a “ White space Conflict “. This is caused due to. The files sync under the following conditions: I restart my laptop EVERY morning, and when Dropbox client auto-starts, it syncs up the subfolders and files. If I need to sync files during the day, I 'pause syncing' in the Dropbox client and immediately resume it - and this syncs up the subfolders/files. Not the ideal process, but it works.

— Fulton @ Logical Solutions

Hi Fulton. Based on what we have seen with other customers, these are the likely culprits:

Dropbox is automatically upgrading itself

Dropbox is designed to automatically download and install new versions of itself. This feature does a great job of keeping your software up to date (applying necessary security patches as soon as possible), but it can lead to unexpected behavior when running in a 24×7 environment. What happens if something goes wrong? Suppose there is a “bad build”? And how do we prevent AlwaysUp from launching new copies of Dropbox as it goes up and down while the update is being applied?

This article on Dropbox auto-updates describes a solution. Please review and apply the recommended settings to avoid interruption in the face of automatic updates.

Why my dropbox is not syncing

Your Dropbox folder was temporarily inaccessible

Dropbox will stop dead in its tracks if it is unable to access the folder holding shared files. It may throw up a message like this:

Is your Dropbox folder on a network drive? Perhaps there was a problem getting to the network as your machine booted. If that is the case, we recommend setting Dropbox to startup Automatically, but shortly after the computer boots. This will give critical services an extra 1-2 minutes to properly initialize before the software tries to access your network folder.

Dropbox is running into another transient problem

Problems are not limited to network drives. There are a host of other reasons why Dropbox will fail to start properly. These include:

In these situations, Dropbox may be trying to tell you what is wrong. But because it is running in the background as a windows service, you will not see any error popups on your desktop.

When you discover that Dropbox isn’t working, try switching to Session 0 to see if Dropbox is showing an error message:

A helpful error message may indicate how to resolve the problem.

Please be sure to get in touch if none of these tips help your situation!

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My Setup

I’ve got a Dropbox account through Dropbox Business I’m trying to keep all files and folders synced to my WD MyCloud drive. My drive is 4TB, the total amount of files/folders is 1.25 TB

What I’m expecting

All files that I have access to in the account will sync to the WD MyCloud account and device

What I’m experiencing

While I see all the top-level folders, as I drill deeper into the file tree many files and folders are not synced to my WD MyCloud account or device. For example, see this image:

Dropbox Sync App

On the left are the contents of the directory on DropBox, on the right is the contents of the same directory from MyCloud web service. The drive itself when loaded from MacOS Sierra shows the same lack of files.

Dropbox Stops Syncing

There are other folders throughout the Dropbox account that are similarly missing