Filezilla Web Hosting

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FileZilla is a program available on several operating systems (Windows, MacOS, etc.). It lets you get your website online by enabling you to connect to your webspace (FTP). Different types of hosting accounts manage FTP information in different ways. Learn how to find your login information and connect to your website with an FTP by following the 6 steps below (with pictures). I will compare a GoDaddy Managed Wordpress vs. Linux (shared) hosting accounts to illustrate this process and help you connect. The protocol that the server uses. This will often be FTP if you’re creating a standard website. See Protocols Supported by FileZilla and Protocols Supported by FileZilla Pro. The address of the server, and its port number if it uses a non-standard one. Your user ID for the server. This might be different to your usual login for the site. To download FileZilla, visit the FileZilla project website (external link opens in a new window) and download the appropriate version for your system. This guide covers setting up FileZilla for FTPS (Explicit SSL/TLS) connections and SFTP (SSH connections).

In this short tutorial you will learn how to connect with FileZilla via FTP to your account.

The File Transfer Protocol (FTP) is a standard network protocol that is used to transfer files between a client and server.

How to use FileZilla for FTP connections:

  1. First of all you need to download and install FileZilla. Visit FileZilla Website and download the client application. Install it.
  2. Open FileZilla. Go to File->Site Manager (or use CRTL+S shortcut)
  3. Click on “New Site” button and enter a short description for the connection. On the right panel enter the host field which is usually You can also use the IP of the server. For port number use 21 – the default FTP port number. Set Encryption: to “Use explicit FTP over TLS if available”. For “Logon Type” choose Ask for password. Enter the User in the same name field.
  4. Click the Connect button. Enter the Password. On the right side of the window, you will see the remote files. On the left side are your local files. You can then copy/remove files.

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cPanel automatically creates an FTP account. The FTP username and password are the same as for the cPanel account.

The video tutorial is here:

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We have recently added the ability to use Secure FTP, or SFTP with our Web Hosting Hub accounts. The method is described below using FileZilla as the FTP client. You will need to be able to access cPanel as the required access keys are generated in that location.

How to Generate the access keys in cPanel

If needed, create your public and private keys as per the instructions in the SSH access for Resellers and Shared Servers article. If you already have created keys for SSH access, the same keys will be used for SFTP.

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Create the FileZilla profile

After your keys have been generated, you will need to create your SFTP profile in your FileZilla application which requires to steps: Attaching your private keyfile to FileZilla and then creating your connection profile.

How to attach your private keyfile.

  1. Log into FileZilla.
  2. In the upper toolbar, click on Edit and then Settings.
  3. A popup menu will appear. Click on SFTP in the left-hand toolbar. In the right panel, click on the Add keyfile... button.

  4. Using the popup window, navigate to the PPK file you saved for your private key and click Open.

  5. The keyfile will appear in the list. Click the OK button to save the information.

How to set up the SFTP connection profile

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  1. Using the upper toolbar, click on File and then Site Manager.
  2. A popup will appear for you to create a new profile. Click on the New Site.
  3. The right hand form will appear brighter, indicating you can now enter data in it. Be sure to enter data into the following fields:

    HostEnter your domain (ie: or server IP here.
    PortSet this to '2222'.
    ProtocolSet this to 'SFTP - SSH File Transfer Protocol'.
    Logon TypeSet to 'Ask for Password'.
    UserEnter your cPanel username.
    PasswordEnter your current cPanel password.
  4. Once all data has been entered, click Connect to let FileZilla connect to your server.

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Once you have completed the above, you should be able to connect to your shared account using SFTP.