Dropbox Web Interface

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The Web Interface This section will introduce your to dropbox on the web. Next: Logging In And Exploring The Web Interface » × Embed This Guide. Dropbox clients make it easy to handle the sharing of files in your Dropbox folder, but the web interface is a critical part of the service's overall functionality. It makes it possible to access your folder on a computer without installing a client, and is also responsible for controlling some of the service's settings.

The Web Interface This section will introduce your to dropbox on the web. Next: Logging In And Exploring The Web Interface » × Embed This Guide.

How to download and install the Dropbox desktop app

Once installed, you’ll be prompted to either sign in or create a new account.

How to install the desktop app with admin privileges

The Dropbox desktop app requires admin privileges to run with full functionality on your computer. This enables multiple different core features of Dropbox, including:

  • Sync icons that show the sync status of files and folders
  • Right-click context menus for taking quick actions in Dropbox
  • Access to Smart Sync

For the vast majority of users, the desktop app is automatically installed with admin privileges. However, if you didn't install with admin privileges you can follow the instructions below to do so.

Note: If you don't have admin rights on your computer (for example if you're using a work computer), you may need to ask your IT department for help.

Install the Dropbox desktop app with admin privileges

  1. If you already have Dropbox installed, uninstall the application.
  2. Open the installer.
    • Do not right-click, and do not command-click Run as an Administrator
  3. Follow the instructions in the install wizard.
    • If you’re asked for an administrative username and password, enter them or contact your administrator to sign in.
    • If you’re not asked for an administrative username and password, you’re already an admin on your computer.
  4. Complete the installation and sign in to Dropbox.

Smart Sync and admin privileges

Some Dropbox users will have access to Smart Sync. If you have access to this feature, check that Dropbox is installed with admin privileges on each computer where the feature will be used.

Dropbox Web Interface Login

Depending on the policies at your organization, your team members may be able to install Dropbox with admin privileges on their own. If not, they may need the assistance of your IT team.

Why does the Dropbox desktop app for Mac require Keychain access?

Keychain is a password management system for Mac. Dropbox requires access to your Keychain to help verify your account and to provide another layer of security over the Dropbox app preferences.

  • To grant Keychain access to Dropbox, click Allow or Always Allow (recommended for seamless access) when prompted to do so from Mac.
  • Clicking Deny will result in a 'Couldn't start Dropbox' error message. For security reasons, Dropbox will not start without access to your Keychain.

What is the Dropbox Web Helper for macOS?

Dropbox Web Helper supports the Dropbox user interface on Mac computers. It only runs when the desktop app is running. Dropbox Web Helper is an independent process, so it may start and stop at different times than the desktop app. If you adjust your firewall or antivirus software for Dropbox, we recommend similar adjustments for Dropbox Web Helper.



Downloadable Link
Get Link from Dropbox Website
Get Link from Dropbox App
Add Link to Item


If you are storing your printable files in a Dropbox, you'll need to get the public link of each file so you can add it to your items here in Order Desk.

Depending on whether you are using the Dropbox web interface or just putting your files into the Dropbox folder on your computer (and using the Dropbox app) these steps are a bit different. This guide will cover both methods.

Downloadable Link

Before you get started, let's take a look at what a Dropbox public link looks like:

Notice at the end it says dl=0. This is typically the default format you'll get when you follow the steps in this guide to get your public link. What this means is that the link is not a download link. If you click it, it will show you the file in your browser.

All printers request that the file ends with ?dl=1 instead. When it ends with ?dl=1, if you click the link, the file will automatically download to your computer:

Order Desk changes Dropbox files that end in 0 to end in 1 before sending to any printer, so it doesn't matter which format you add to your items here.

Make sure that you are not adding a link to a Dropbox folder or to any page in your Dropbox account. The link required for your printers to be able to download the file and print it on their products should be created following the steps in this guide.

Get Link from Dropbox Website

If you use the Dropbox website directly, after uploading your file, hover your cursor over the file and click the Share option (not the arrow next to it):

Click Create a link:

Dropbox Web Interface Tutorial

Once the link is created, the page should refresh and you can click Copy link:

This copies the link to your clipboard, so you can paste it in Order Desk.

If you don't have it copied to your clipboard anymore, highlight the link and press ctrl+c (or cmd+c on a Mac) to copy the link again:

Get Link from Dropbox App

Dropbox Connect

If you use the Dropbox App instead of the website, drop your artwork file into the folder you want to store it in, then click on the Dropbox App icon.

Click Copy Link for that file:

The link will automatically be copied to your clipboard so you can paste it into Order Desk.

Add Link to Item

Dropbox Web Interface

Once you have a public link to your artwork file, bring it into Order Desk and add it as the print_url to the item it is associated with:

Dropbox Upload Web Interface

If you are adding several items to Order Desk at once with a spreadsheet, add the link to the column for your print_url. You'll map this field to item metadata when you import the spreadsheet. For more information on how to do this, please see this guide.