Dropbox Smart Sync

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Manage storage space better with Dropbox Smart Sync As more people work together in teams, the need for storage space grows exponentially. This presents big challenges. But with our new Smart Sync feature, users can see all their files and folders right from their desktop, whether they’re stored in the cloud or synced locally. Dropbox syncs faster and supports local sync. Part of what made Dropbox so popular in the first place was the innovative technique it uses for file sync: block-level file copying. To put it simply, when Dropbox syncs a file, it only copies the bits that have changed. Makes me want to cancel my paid plan before renewal. I don’t need 2TB storage. I am fine with my 1TB. They are going to get a TON of backlash. Use Dropbox Smart Sync to save space on your hard drive. Learn how to use Smart Sync, its requirements, and how fast it can free up your hard drive space.

Dropbox Smart Sync vs pCloud Drive. The comparison makes a competition. Compare pCloud with Dropbox’s Smart Sync features. We see this as a good opportunity to really test things up and make up a winner between them. Check out our pCloud vs Dropbox.

User Case

Sometimes, you may encounter the Dropbox Smart Sync not working issues like the user, what should we do to fix it? Don’t worry, we will explain for you.

About Drobox Smart Sync

Dropbox Smart Sync is a Dropbox advanced feature that helps you view, access the all files and folders in the Dropbox desktop folder from your computer and using virtually no hard drive space. It is available in Dropbox Plus, Professional, Standard, and Advanced for individuals and business teams.

You may meet the following Dropbox Smart Sync not working problems while using Dropbox, find solutions here respectively.

Dropbox Smart Sync not showing up

If you connected a personal Dropbox account, Smart Sync won't be available for that personal account. Or the Smart Sync isn’t here in your Dropbox Plus, or others.

Solution: update the desktop app and Mac app to the same as wellif you just upgrade Dropbox account to Dropbox Plus, or other editions in dropbox.com.

Dropbox Smart Sync online only not working

Sometimes, you may find the Smart Sync online only not working, because the smart sync files downloaded unintended.

Solution:Make the files online-only again. Right click the file, and select Smart Sync >Online Only.

Dropbox Smart Sync not freeing up space

If your Dropbox is full or show low disk space due to the Dropbox documents. You have to free up space.

Solutions: The two ways: Selective Sync and Delete files, could help you to free up space. Here we are going to show you about the selective sync to free up space for you hard disk.

1. Click Dropbox icon on the Windows tray, click your account profile icon, and select Preferences.

2. At the Sync tab, press Selective Sync and then Uncheck the folders and files that you would like to remove from your computer but still on your dropbox.com. Press Update to confirm.

Dropbox Smart Sync unspecified error

The Dropbox Smart Sync issues usually occurred while opening Microsoft Office files, words, excels, and PowerPoint.

Solution:Set the Smart Sync to Local. Here are the steps: Right click the file or folders, select Smart Sync, and then choose Local, open the files or folders when it’s downloaded.

Smart Sync is experiencing an issue

And there are some reasons should be responsible for this issue: Some updates happened to the Dropbox; Lack of Windows security updates; Antivirus or Security software maybe blocked the Dropbox; Something required for Smart Sync is not installed or running properly; Software conflicts.


Dropbox Smart Sync

1. Add Dropbox to White-list in Antivirus or Security Software.

2. Install Windows latest updates.

3. Restart the computer and Dropbox desktop app.

4. Reinstall Dropbox with Admin privileges.

5. Disable all running software to fix the conflict (like HIBUN software, etc.).

Dropbox Not Syncing

Dropbox smart sync not showing

Besides, another issue like Dropbox not syncing maybe disturb you while syncing data to Dropbox. First ensure your computer, phone, tablet is connected to Internet, signed in the same Dropbox account, and the files or folders are located in Dropbox folder. If all is right, please refer the following solutions:


1. Rename File name without these characters: / < > : “ ? * . and shorter than 255 characters.

2. Do not sync some system files and temporary files like desktop.ini, thumbs.db, *.tmp, ~file, etc.

3. Change the file location to make the file components less than 300 components.

Dropbox Free Alternative - AOMEI Backupper Standard

If you have problems with sync files to Dropbox with Dropbox application, you may want to try professional file synchronization software - AOMEI Backupper Standard, which is designed for Windows computers to sync files to cloud (like Dropbox, Google Drive, OneDrive, Box, etc.) with simple clicks.

It’s highly recommended by million of users over the world due to its reliable synchronization, intuitive interface and outstanding performance. And now please download AOMEI Backupper Standard to have a try.

You could enjoy the following sync features:

1. Schedule sync. It allows you sync files to Dropbox or other clouds via daily, weekly, monthly, USB plug in, etc.

2. Sync Settings enables you to comment the sync task to differ from others, enable email notification to get the SMS or email alert after the sync finished, run specified program before the sync, etc.

Dropbox Smart Sync Download

3. One-way sync function can greatly protect the data on the source path.

4. Multiple Sync destination selection: apart from clouds, you could also sync files to external hard drive, USB drive, SD card, network share or NAS, local disk, etc.

5. Event Triggers Sync: you could trigger the sync task by the four events: user logon, user logoff, system startup, system shutdown. And you could sync files to Dropbox without occupy your working time.

6. Real time sync: It allows you to real-time monitor the source directory needing sync. If there is any change happens to any file or folder in the source directory, the program will sync them to the Dropbox immediately.

The last two are premium features, please upgrade to AOMEI Backupper Professional or other advanced editions to enjoy.


If you meet the Dropbox Smart Sync not working problem or Dropbox not syncing files, you could try the best Dropbox alternative - AOMEI Backupper Standard to sync files to Drobox easily to safeguard all your files and folders. You can even sync open files without efforts.

Besides, AOMEI Backupper is also backup and restore software, which allows you to backup data to an image file to anywhere else you specified, create system backup for Windows PCs to prevent system boot failure, backup entire hard disk to other place just in case you need to restore everything, etc.

Dec 21, 2020 • Filed to: Take Data Backup • Proven solutions

Synchronization is an innovative technology that greatly facilitates teamwork, also, it maintains backed up and updated information, so it is not surprising that cloud storage services like Dropbox allow synchronization, in this way, you can enjoy of the benefits of synchronization while optimizing the use of space on your computer. In this post, I will teach you to step by step how to synchronize your folders with Dropbox.

Part 1: How to Sync Local Folder to Dropbox

Q: I need to synchronize some folders on the computer that I use in my office with Dropbox so that I can resume work where I leave it from home, however, I don't know if this is possible. Is there a method to automatically sync folders with Dropbox?

What is synchronization and why has it become so popular today as a data sharing and backup method? Synchronization is a data management technology that replicates information from one location to another, also, this technology is capable of identifying when the information at the source location changes and updates the information at the target location.

This is where Dropbox complements the process by providing a cloud storage service with which you can synchronize the information on your computer, in this way, you will not need to physically have any additional storage device and thanks to the cloud storage service, Dropbox allows you to share access to the information you have stored in the cloud to multiple users at the same time. You can use all this infrastructure to share and back up your information in real-time with multiple people for free.

Part 2: Get to Know Dropbox

Dropbox is an application that offers a cloud data storage service and has a very practical interface that greatly facilitates user interaction. The application allows free use of the service but with a limited amount of storage space and can be used for various purposes such as backup and information sharing. This has made it a very popular application for coordinating teamwork in all kinds of areas.

Dropbox lets you synchronize folders on your computer with the cloud storage service, making it much easier to keep your information backed up and updated at all times without taking up storage space on your computer.

Part 3: How to Sync Local Folder with Dropbox?

Dropbox Smart Sync Setup

Now that you know what sync is and what it's for, I'll show you how to use Dropbox's cloud storage service to sync your folders easily.

Step 1: Create a Dropbox account

First, you will need to create an account on Dropbox, keep in mind that there are several rate plans and you can choose the one you want, even the free plan will allow you to carry out synchronization processes but with a limit of up to 2GB of free space.

Step 2: Choose an account tier

Keep in mind that 'Dropbox Smart Sync' is the name of a complimentary service that offers additional advantages for managing data from the cloud, with which you can edit and view the files that you store in the cloud without the need to download them back. However, this service is not available in the free plan, but it is not necessary to synchronize your folders either.

Step 3: Install and set up the app

Once you are registered on Dropbox you will have to download and install the desktop application. You can access the application menu from the taskbar by clicking on the 'Dropbox' icon, in this menu you must click on the 'gear' icon located in the upper right corner of the menu to access the window configuration from which you can manage your account preferences. The installer will automatically generate a folder called 'Dropbox' on your computer from which you can easily manage the data you store in the Dropbox cloud.

Step 4: Sync folders

To synchronize a folder with the Dropbox cloud, you must move the folders you want to synchronize to the Dropbox folder. It is recommended to cut and paste the folders instead of copying them as this will save space on your computer and avoid making mistakes when editing files.

Part 4: How to Sync Folder outside Dropbox Folder?

Although the synchronization process saves a lot of space on your computer, you may prefer to access your documents from their original location and not from the Dropbox folder, to solve this problem there are two simple methods. Below I will explain how they work.

Method 1: Manual way

The simplest method is to create a shortcut of the folders that you moved to the Dropbox folder and put the shortcut in the original location of your local drive.

Step 1: Copy and paste the folder you want to sync with the Dropbox folder

Move the folders you want to sync with the Dropbox folder

Dropbox Smart Sync Tutorial

Step 2: Create a symbolic link

Right-click on the folders you want to access from another location, move the cursor over the 'Send To' option, and click on 'Desktop'. This will create a shortcut on your desktop, now you only have to move the folder shortcut to the original location or any other you prefer.


Method 2: With AOMEI Backupper

As you may have noticed, synchronizing your folders with Dropbox is extremely simple, however, the Dropbox synchronization manual method may be impractical in various situations, for example; If you want to use cloud storage to sync and back up large files, such as videos or high-resolution images, the reading and writing processes are very likely to become extremely slow due to the limitations of your internet connection. For this reason, the most effective method of synchronizing information regardless of file size is through professional backup software such as AOMEI Backupper.

AOMEI Backupper allows you to schedule multiple synchronizations and backup processes, in this way, you can choose any folder without the need to move it from its original location and synchronize it with practically any storage device, including cloud storage services or network locations, also, this software allows you to customize the backup process to be more efficient, for example, you can choose to synchronize your data every time you make a change to the information or even in real-time, facilitating the process and optimizing the management of your resources.

Below I will show you how to use it.

Step 1: Go to 'File Sync'

Once the software is open, go to the 'Backup' section (located on the left panel of the window). Now click on the 'File Sync' option.

Step 2: Assign a name to your task

Before going further, it's advisable to name each backup task to help you to distinguish each backup process from other ones. You can do this by clicking on the 'Task name' edit icon.

Step 3: Select the folder to sync

Click on 'Add Folder' and select the one where are stored the files you want to sync with Dropbox.

Step 4: Select 'cloud drive' option

Now, you must select the cloud drive option by clicking on the dropdown list button.

Step 5: Select 'Dropbox'

Once you've selected the 'Cloud Drive' option, a Window like this will be displayed. Please select 'Dropbox' and click on 'Ok.'

Step 6: Schedule

Before finishing, click on the 'clock' icon at the bottom of the window. There you can customize the time intervals in which the data will be synchronized with Dropbox. I recommend using the 'Real-Time Sync' or 'Event Triggers' option. In this way the information will be synchronized automatically each time a change is made to the files, thus ensuring that your information will always be updated on Dropbox.

Dropbox smart sync mac

Step 7: Start the sync process

If all the preferences have been set up, you will have to click on the 'Start Sync' button. As you have seen, the AOMEI Backupper tool is pretty simple to use and allows you to make any kind of backup process with great ease


Synchronizing your folders with Dropbox is always a wise decision, however, it is highly recommended to carefully consider which synchronization method is best suited to your needs. The manual method is effective, but as you may have noticed, if you don't have a professional Dropbox account, this method may be impractical. On the other hand, AOMEI Backupper was specifically designed to efficiently carry out any backup and synchronization process, just a few clicks, and the software will take care of the rest.

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