Dropbox Icon Missing

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Leave a Comment on Dropbox icon missing on my menu bar: How to fix couldn’t start Dropbox and reinstall Dropbox Dropbox allows you to upload and transfer files to the cloud, and share them as well. Dropbox also makes backing up and synchronization of docs, photos, videos, and other files to the cloud storage and allows access to them from any.

Have you noticed your OneDrive for Business or Sharepoint green sync check marks, or overlays are missing? If they are, then you won’t know what items are

and aren’t synced. In this article, I’ll show you how to get them back using instructions from Microsoft.

Where Did My OneDriveSync Overlays Go?

  1. However, many problems always happen, for example, Dropbox won’t sync (mentioned above), Dropbox not connecting, Dropbox icon missing, etc. If you don’t want to look for solutions or fixing is troublesome, you can use an easy way to sync files in Windows 10 – ask for help from a piece of third-party file sync software.
  2. Ubuntu 14.10 has been released this week. Like any other Ubuntu release, you will encounter few hiccups. One of the first things I noticed was Dropbox icon missing in Ubuntu 14.10 & Ubuntu 14.04.

From what I’ve read, it boils down to this – your Windows OS can handle only a certain number of overlays and if you install a service that uses some kind of overlay, then it could push the OneDrive For Business sync overlay aside. The statement from Microsoft reads:

Dropbox Icon Missing From Top Bar

“Windows supports a finite number of icon overlays. If you have other applications installed that heavily use icon overlays on files and folders, such as Dropbox and Box, those applications take priority in displaying their icon overlays and suppress the icon overlays for OneDrive for Business.”

They don’t define ‘finite’ (but I have that for you below), i.e. how many services can you have before the OneDrive overlays disappear? For me, I have four services that use some kind of overlay or mark.

  • Carbonite – puts a green dot next to each file/folder to show it’s synced
  • Dropbox – has a green dot
  • OneDrive – this is the consumer onedrive – it has a green checkmark
  • OneDrive for Business/Sharepoint – also has a green checkmark

Checking Dropbox documentation, they have some extensive information on what the ‘finite’ number is. It’s 15 and Windows reserves 4 of them for itself. According to Dropbox, you should be able to have 11 different programs/apps that utilize overlays before they become a problem. Some programs (like Carbonite, have several entries within the registry – that counts towards the 11).

To find out how your Windows machine is using overlays, use the registry editor to check. Here are instructions from the Dropbox site:

To find out how many overlays you have registered, you can check the registry:

  1. Press the Windows key + R and enter regedit.
  2. Navigate to the following registry key with this path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerShellIconOverlayIdentifiers

I’m now on Windows 10, so the instructions are slightly different, but I was able to follow the paths and see what my overlay structure is. I have my before and after below.

The instructions from Dropbox tell you to either delete keys you don’t think you’ll need (big warning and disclaimer here from them). You could also choose to rename a key to send it to the bottom of the list, which moves whatever you want moved to a higher position. I renamed some of my Carbonite keys in order to move my OneDrive keys up in the list. You will need administrative rights to delete keys.

Dropbox Icon Missing

My Dropbox shows the green checkmark in my taskbar, but the checkmarks are NOT showing up on my folders. This is not a concern for me since I don’t use Dropbox a lot, nor is it complicated like SharePoint & OneDrive.

Run the Fix From Microsoft To Get OneDrive For Business Overlays Back

Dropbox Icon Missing Ubuntu

Microsoft has provided two ways to get your OneDrive for Business overlays back. The first involves changing the registry keys, as we just discussed above. The second way is to download and run a ‘Fix It For Me’ program provided by Microsoft. They’ve been using these ‘Fix-it’ buttons for several things and it’s great for those of us who don’t want to get into the registry. Click the link below to download this free-to-use program.

The instructions for both are here, but I’ll cut and paste from the site if you don’t want to visit it.

To update the registry, follow these steps:

  1. Open registry editor.
    • Windows 10: In the search box on your task bar, type regedit.exe, and then press Enter. If you’re prompted for an administrator password or confirmation, type the password, or provide confirmation.
    • Windows 8 and 8.1: Swipe in from the right side of the screen, and then tap Search. Or, point to the upper-right corner of the screen, and then click Search. In the search box, type regedit.exe, and then press Enter. If you’re prompted for an administrator password or confirmation, type the password, or provide confirmation.
    • Windows 7: Click Start, type regedit.exe in the search box, and then press Enter. If you’re prompted for an administrator password or confirmation, type the password, or provide confirmation.
  2. Move to the following folder, and then expand it:HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerShellIconOverlayIdentifiers
  3. Rename the following registry keys. To do this, right-click the folder, select Rename, and then rename the folder. When you rename the folder, add two spaces at the beginning of the name.
    Note You may have to add more than one space to the beginning of the folder name depending whether other icon overlay providers have added leading spaces to their icon overlay names.Old folder name
    New folder nameSkyDrivePro1 (ErrorConflict)
    SkyDrivePro1 (ErrorConflict)SkyDrivePro2 (SyncInProgress)
    SkyDrivePro2 (SyncInProgress)SkyDrivePro3 (InSync)
    SkyDrivePro3 (InSync)

    Note In this example, represents two spaces in the renamed folder name.

  4. On the View menu, click Refresh to verify that the renamed keys now appear at the top of the list.
  5. Exit Registry Editor, and then restart your computer. (end of copy and paste section)

With the instructions above, adding a space to the OneDrive for Business keys makes it move up, alphabetically and should resolve your problem. I’ve tinkered with my overlays and now my OneDrive icons have reappeared because I moved the Carbonite overlays down in the priority.

I’ve now used the ‘Fix-it’ button 3 times and it’s worked flawlessly each time. I was a bit concerned when after the program had run, it brought me back to a blank screen and I wondered what happened. But I did a Ctrl+alt+del and rebooted the computer and it came back – with the overlay check marks! Success!

Other Consequences

I read that using the Microsoft fixes could result in other overlays not showing up. I used to have my consumer OneDrive overlays, but when I used the fix-it-for-me program, then they went away. When I did my registry tinkering that I mentioned above, I now have them back, but don’t have all my Carbonite dots.

Dropbox Sync Icon Missing

Below are the results of both using the fix-it program and then learning how to alter the registry. I like this much better. I have my O365 SharePoint and ODFB icons back and my OneDrive (consumer) icons are back on the folders. The Dropbox icons are gone as well as some of the Carbonite icons.

I hope this helps you if you’re having this problem with your sync overlays – be it with Office 365 or other apps you might be using. Here are some before and after snapshots of what my folders look like.

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