Dropbox Company

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  • My company recently gave me access to their dropbox and my boss (who is located 11 hours ahead overseas) is telling me I have full access to our Dropbox. He said I have to change my settings on Dropbox to my computer's hard drive. So I downloaded the Dropbox app to my desktop, went into preferences and I chose my desktop to have Dropbox sync with.
  • May 08, 2007 Dropbox, Inc. Designs and develops document management software. The Company offers a platform that enables users to store and share files, photos, videos, songs, and spreadsheets.
  • Dropbox is the world’s first smart workspace that helps people and teams focus on the work that matters. With more than 600 million registered users across 180 countries, we’re on a mission to.

For help with your Dropbox account, please visit our help center or contact support.You can also get in touch with a Dropbox Business sales representative or reseller by submitting your information below. For sharing, Dropbox supports links with expiration dates, as well as direct sharing with other company team members. Dropbox remains a market leader when it comes to syncing and sharing.

  • @mention: a way to notify someone of a comment or to-do on a file, Paper doc, or overview
  • add-on: a set of features you can purchase to enhance your Dropbox plan
  • admin console: an area on dropbox.com where admins can monitor workflows and manage users and settings for their teams
  • admin roles: the sets of permissions an admin can have—support admin, user management admin, or team admin
  • avatar:an image that represents your user or account, shown as your profile picture, initials, or a person icon
  • branded sharing: a feature that displays your logo and a background image when sharing content outside your team
  • the cloud: a network of storage locations that allows you to access content over the internet, instead of from a local hard drive or removable storage device
  • cloud content: files that are created and stored online, like Dropbox Paper docs and G Suite or Microsoft Online files
  • cloud storage: online storage space that can be accessed by different, connected devices
  • computer backup: a feature that automatically backs up certain folders on your computer’s hard drive
  • content: any kind of files and folders you create or store on your devices
  • Insights dashboard: a screen in the admin console where admins can manage team member invitations, add licenses, monitor member activity, and check usage statistics
  • Dropbox App Center: a place on dropbox.com where you can find, connect, and manage third-party apps
  • Dropbox Business: Dropbox plans designed for businesses with multiple users. Four plans offer customers various features to suit their needs: Standard, Advanced, Enterprise, and Education.
  • Dropbox Paper: on online document workspace with easy-to-use writing, sharing, and collaboration tools
  • Dropbox Passwords: a desktop app, mobile app, and browser extension that lets you save and sync usernames and passwords
  • Dropbox Transfer: a feature that lets you deliver files and folders that are large or don’t require collaboration
  • edit access: a way to share files and folders with others that allows them to edit your content
  • email templates: standardized email messages admins can use to invite and onboard their team
  • file request: an invitation you can send to others to ask them to upload files to your Dropbox account
  • folder structure: the way that team folders are organized inside the team space, whether shared with the whole team or specific groups
  • groups: groups of team members set up by admins or users to simplify sharing content across the team
  • linked account: a feature that lets you sign into both a Dropbox Business account and a personal Dropbox account in order to switch between them on the same device
  • members: any non-admin user on a Dropbox Business account
  • multi-factor authentication: a security feature that adds protection by requiring a code, in addition to your password, for login
  • pilot: a test period in which an admin can select a small number of users to test Dropbox tools before onboarding the entire team
  • pin: a feature that shows a specific file at the top of a folder, so you can find it easily
  • recover: to bring back a file or folder that was deleted from your Dropbox account
  • restore: to revert a file to a previous version saved in your Dropbox account
  • secondary admin: an admin who provides support and shares duties with the primary team admin
  • selective sync: a feature that helps you save hard drive space by moving content to online-only storage, where you can access it from dropbox.com
  • Smart Sync: a feature that lets you store files and folders online but still see and access them from your computer or mobile device
  • SSO: short for “single sign-on,” a sign-in method an admin can set up that allows team members to sign on through a single service provider, like Google
  • star: a feature that makes it easier to find files by displaying them in a single list, no matter what folder they are stored in
  • support admin: a user with privileges to manage some group and member-level settings
  • sync: short for “synchronize,” the process that updates your content locally and in the cloud so the latest version is available on any device
  • team activity: summaries of member usage found on the admin console, including active members, storage space used, links store, active folders, and active devices
  • team admin: a user with privileges to manage team or company-wide account and user settings
  • team folders: folders that simplify sharing by making the content inside available to all members who have access
  • team settings: settings admins can use to mange how the team uses features and tools like syncing and app integrations
  • team space: a folder or set of folders created by a team’s admin to simplify sharing and organizing content
  • team-wide rules: settings admins can use to mange how the team can share content, both inside and outside the team
  • user management admin: a user with privileges to manage most member-level settings
  • view-only permissions: a way to share your files and folders with others that lets them see your content but not make changes

Dropbox has always prioritized creativity and collaboration as key to building a thriving business, and our office spaces were designed for it. Though we make software that helps people work from anywhere, most of our employees came to an office every day.

This year’s abrupt shift to remote work was jarring for us, along with everyone else. But we’re fortunate that our product helped us transition pretty seamlessly, and that it helped others too—we’ve seen increased adoption and usage this year. As virtually all work becomes digital, organizing all your team’s content in one place has never felt so important.


We believe the data shows the shift to remote work, though abrupt, has been successful overall. A new study from The Economist Intelligence Unit commissioned by Dropbox finds that knowledge workers are more focused at home and just as engaged as before. In our internal surveys most employees say they’re able to be productive at home (nearly 90%) and don’t want to return to a rigid five-day in-office workweek. As a company, we’ve continued to serve our customers without interruption and shipped new products and features.

But things aren’t perfect. Back-to-back video conferences, constant notifications, and isolation from peers can be overwhelming. In our study with the EIU, workers also say company culture suffers with no in-person interaction, risk of miscommunication is higher, and it’s harder to start new projects with multiple collaborators. There are many things people miss about the office.

The changing workplace

Even with the drawbacks, the EIU data shows that people think the benefits of remote work outweigh the negatives. All these insights are informing our product roadmap, and our thinking about the workplace. It’s clear that distributed work is here to stay.

In trying to adapt to this new reality, many companies have announced they are going fully-remote or offering employees a hybrid approach (i.e. employees choose whether or not to go into an office). But we aren’t convinced either of these scenarios are the best way forward. Neither addresses the underlying limitations of remote working. Hybrid approaches may also perpetuate two different employee experiences that could result in barriers to inclusion and inequities with respect to performance or career trajectory. These big-picture problems are non-starters for us.

Instead of going back to the way things were, or choosing an alternative we had reservations about, we created a new option that we think will help us live our mission of designing a more enlightened way of working and deliver products that make distributed work easier. We set five goals for our policy: Support the company mission, give employees freedom and flexibility, preserve human connection and company culture, sustain the long-term health of our company, and retain a learning mindset. We think the strategy we landed on delivers on all five.

Dropbox Company Size

Going Virtual First

Starting today, Dropbox is becoming a Virtual First company. Remote work (outside an office) will be the primary experience for all employees and the day-to-day default for individual work.

Location strategy

And, once it’s safe to do so, we’ll continue to facilitate a cadence of in-person collaboration and team gathering either through our existing real estate or other flexible spaces. We’ll call these collaborative spaces Dropbox Studios, and we’ll have Studios in all locations we currently have offices—whether they’re dedicated spaces in places we currently have long-term leases and a high concentration of employees (San Francisco, Seattle, Austin, and Dublin to start) or on-demand spaces in other geographies. Every employee aligned to one of our offices will have access to a Studio. To ensure a fair and consistent employee experience, we felt it was important to be prescriptive about how these spaces are used—so Dropbox Studios will be specifically for collaboration and community-building, and employees will not be able to use them for solo work.

While there may be some exceptions based on team and role, employees will also have flexibility to relocate outside of locations where we currently have offices. There will be some parameters but the choices will be much greater. As a result, we expect Dropbox to become more geographically distributed over time, and hope this offers our teams more choices in where they live, work, and hire from. Utilization of Dropbox Studios will vary by team needs, so we may set up new ones as our geographic distribution and employee concentration changes.

Non-linear workdays

Dropbox Company

Next, we’re embracing what we call “non-linear workdays.” We’re setting core collaboration hours with overlap between time zones, and encouraging employees to design their own schedules beyond that. As our workforce grows more distributed, this will help balance collaboration with needs for individual focus. We want to prioritize impact and results instead of hours worked.

Employee experience


Finally, we’re designing the whole employee experience around Virtual First, from IT to HR. We’ll invest in a holistic ecosystem of resources, including a dedicated team, to support employees and track our progress by measuring impacts on productivity, engagement, and culture so we can continue to adapt. As a first step, we’ve developed a Virtual First Toolkit, which we’re also open-sourcing here, so that we can add to it and share our learnings as we go.

A sustainable, thriving workplace for the future

We’re laser focused on designing products to transform how remote work happens. By living the reality of Virtual First day to day, we think we’ll better understand our customers’ needs and be well positioned to evolve our product accordingly.

We also hope this Virtual First approach will give us the best of remote and in-person work, balancing flexibility with human connection, and creating a more level playing field for everyone.

Importantly, going Virtual First is an opportunity for us to build an even stronger, more diverse workforce as we hire from increasingly different backgrounds and perspectives. And it’ll set us up to make the right investments in people to grow our business for the future.

Dropbox Company Profile

Finally, we want to provide a level of predictability for our employees so they can plan confidently and focus on important priorities. We’re extending our mandatory work from home policy through June 2021 to protect the health and safety of our employees and communities. Given that we don’t know when we’ll be able to safely gather again, we hope this decision will eliminate some uncertainty for our team.

Dropbox Company

We’re living through a challenging time. But we believe it brings an opportunity to redesign the way we work for the better. While we think Virtual First is the right choice, it’s new for us and we know we may not get it 100% right immediately. So we’re committed to maintaining a learning mindset—to staying open to new information and feedback and iterating over time until we do.

Forward-Looking Statements Disclosure
This blog post contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 related to our expectations on (i) the achievement of our business goals related to our Virtual First policy, (ii) the availability of additional work locations and collaborative spaces for our employees, (iii) the ability of our Virtual First policy to increase the effectiveness and diversity of our workforce and (iv) our ability to utilize insights from our Virtual First policy to improve our product. Words such as “hope”, “will”, “expect”, “believe” and similar expressions are intended to identify forward-looking statements. The achievement or success of the matters covered by such forward-looking statements involves risks, uncertainties, and assumptions. These include, among other things, (i) our ability to attract and retain highly qualified personnel, (ii) our expectations and management of future growth and (iii) our ability to continue to release, gain customer acceptance of, and provide support for additional product features and new and improved versions of our services. Additional factors that could cause results to differ materially from those described above can be found in Dropbox’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2020, which is on file with the Securities and Exchange Commission (the “SEC”) and in other documents Dropbox files with the SEC. If the risks materialize or assumptions prove incorrect, actual results could differ materially from the results implied by these forward-looking statements. Dropbox assumes no obligation to, and does not currently intend to, update any such forward-looking statements after the date of this blog post, except as required by applicable law.