Learn how to collaborate more effectively with your Dropbox Business team account. See how to upload and download files, share files with your team or outside your organization, access file securely, use Dropbox anywhere on any device, and collaborate in real-time with Paper. Securely access, share, and collaborate on all your work files with Dropbox Business. Learn more: https://www. If you already use Dropbox, moving to a Dropbox Business account is easy! All of your content will stay the same – your files will stay where they are and all of your settings (such as shared folder relationships and linked devices) will remain the same.
What to do if you don’t see the password box
If you don’t see the box to enter your password, it’s likely that your team admin enabled single sign-on (SSO). If this is true, follow the steps below to access Dropbox. You’ll use the same username and password you use to sign in to the organization's network or other organization tools (like Active Directory).
- Open the Dropbox desktop app.
- Select I already have a Dropbox account, and click Continue.
- Enter your email address, but leave the password field blank.
- Click Continue.
- Click Get your link code.
- If you haven’t yet signed in to your organization's SSO page, a web browser will open and you'll be prompted to sign in. Enter your email address, work password (not your Dropbox password), and any other information your organization requires.
- You’ll see a Dropbox page displaying a special code. Click Copy link code.
- Go back to the Dropbox app and click Paste.
- Click Continue, and follow the prompts to finish linking your Dropbox account.
4. Add files to your Dropbox folder
When you sign in to Dropbox on your computer, you might see some folders already in your account. They’ll have different icons to help you understand what each means. You can work with these folders just like you do with any other folder on your hard drive.
There are four different kinds of folders you might see:
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How to download and install the Dropbox desktop app
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Once installed, you’ll be prompted to either sign in or create a new account.
How to install the desktop app with admin privileges
The Dropbox desktop app requires admin privileges to run with full functionality on your computer. This enables multiple different core features of Dropbox, including:
- Sync icons that show the sync status of files and folders
- Right-click context menus for taking quick actions in Dropbox
- Access to Smart Sync
For the vast majority of users, the desktop app is automatically installed with admin privileges. However, if you didn't install with admin privileges you can follow the instructions below to do so.
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Note: If you don't have admin rights on your computer (for example if you're using a work computer), you may need to ask your IT department for help.
Install the Dropbox desktop app with admin privileges
- If you already have Dropbox installed, uninstall the application.
- Open the installer.
- Do not right-click, and do not command-click Run as an Administrator
- Follow the instructions in the install wizard.
- If you’re asked for an administrative username and password, enter them or contact your administrator to sign in.
- If you’re not asked for an administrative username and password, you’re already an admin on your computer.
- Complete the installation and sign in to Dropbox.
Smart Sync and admin privileges
Some Dropbox users will have access to Smart Sync. If you have access to this feature, check that Dropbox is installed with admin privileges on each computer where the feature will be used.
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Depending on the policies at your organization, your team members may be able to install Dropbox with admin privileges on their own. If not, they may need the assistance of your IT team.
Why does the Dropbox desktop app for Mac require Keychain access?
Keychain is a password management system for Mac. Dropbox requires access to your Keychain to help verify your account and to provide another layer of security over the Dropbox app preferences.
- To grant Keychain access to Dropbox, click Allow or Always Allow (recommended for seamless access) when prompted to do so from Mac.
- Clicking Deny will result in a 'Couldn't start Dropbox' error message. For security reasons, Dropbox will not start without access to your Keychain.
What is the Dropbox Web Helper for macOS?
Dropbox Web Helper supports the Dropbox user interface on Mac computers. It only runs when the desktop app is running. Dropbox Web Helper is an independent process, so it may start and stop at different times than the desktop app. If you adjust your firewall or antivirus software for Dropbox, we recommend similar adjustments for Dropbox Web Helper.